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Medical Records


Our Health Information Management Department facilitates medical record release of information for all patient care areas within the hospital. Our staff is dedicated to delivering high-quality services before, during and after your stay.

View Your Records from Your Computer or Mobile Device:

We offer an online patient portal for you to access your medical records. You or a designated family member (proxy) can view your records, download them, or send them to your health care provider. 

Visit the patient portal to access your medical records. 

Need assistance with access enrollment, please use one of the Contact Us methods below for assistance.  

Request a Copy of Your Records:

To request a copy of your medical and/or billing records, download and complete the Patient Access Request Form. Once completed use the applicable Contact Us method to submit your request. 

English: Patient Access Request Form

Spanish: Solicitud del Paciente para tener Acceso a Información Médica Protegida

Requesting a Copy of Your Records be Released to Someone Else:

To request a copy of your medical and/or billing records be released to someone else, download and complete the Authorization to Disclose Form. Once completed use the applicable Contact Us method to submit your request. 

English: Authorization to Disclose Form

Spanish: Autorización para el uso o la divulgación de información médica protegida

Contact Us:

In person or postal mail:

Health Information Management Department

Mercy Medical Center Redding
2175 Rosaline Ave
Redding, CA 96001

By E-mail:
[email protected]

By Fax:
530-225-7279

Questions:
530-225-6141